Painting contractor rolling wall of building

FAQs for Painting Contractors

What should I expect during the consultation?

Our estimators are highly-experienced and trained to guide you through the process step-by-step. A typical consultation will take about 30 minutes to complete. When your estimator comes to meet with you, they will walk the project with you to gather all of the information necessary to prepare your proposal. They will listen to your concerns, discuss your options, and offer suggestions that will help you to create your perfect painting project. Once we’ve clarified all of the details of your project, your estimator will prepare and review your proposal with you that outlines all of the services to be performed, along with the price for your project that's backed by our written iron-clad price guarantee; often times before they even leave your home.

What should I look for in a good painting contractor?

There are many factors that you should carefully consider when choosing a painting contractor to work on your home. All painting contractors are NOT created the same. We’ve prepared a helpful guide to assist you in this process. Please review our “How To Choose” Guide that covers all of these factors in detail. You will find this guide located on our How To Choose page on this site and included with the informational packet that we provide with all of our estimates.

Where is the best place to locate good painting contractors if I decided to get multiple estimates before I make my decision?

There are many resources available to you when you’re trying to locate additional options for painting contractors. However, there’s no guarantee that any of the random names that you’ll find in your local phone book or online will be reputable contractors. There are two excellence sources where we recommend you begin your search.  

First is the Better Business Bureau. At your local BBB.org website you can search for Better Business Bureau Accredited Painting Contractors in your area. On their website you can check out the contractors’ BBB rating and review if they have had any previously unresolved complaints from customers.

Second is Angie's List.  There are a myriad of websites that offer online reviews, but many of them are filled with bogus reviews - both good and bad - which prevent you from getting an accurate picture of the kind of company that you're interested in doing business with.  Only Angie's List members pay for the privilege of joining a trusted online community where they know that the information they're getting from their fellow members has been verified, so they can be certain that the company they're selecting is reputable.

Finally, there's the FindAPainter.com website. This is one of the Painting & Decorating Contractors of America’s website where you can search for PDCA painters in your area. The PDCA is the painting industry’s premier trade organization. They work with architects, engineers, and industry specifiers to set the standards for the way that quality painting work should be done. PDCA painters and better educated in proper techniques as well as the latest technological advances in the industry. Most importantly, PDCA painters pledge to follow these quality standards so you can feel comfortable that you are selecting a professional that will give you the best value for your money and who doesn’t cut corners on your home.

How do you apply the paint?

We use a variety of application methods; from brush to roller to airless spray application. Our method of application will depend on what best suits your particular situation and your comfort level, but it will always be the method that will provide you with the best quality finish possible.

How long will my painting project take to complete?

Each painting project is unique. Depending on the Scope Of Work to be completed your estimator will discuss with you the projected start date and completion date of your project before work gets under way. However, the vast majority of our painting projects take less than a week to complete; even whole-home repaints.

OK, I’ve decided to hire you as my painting contractor. Where do we go from here?

We want to make the process as easy on you as possible. Just contact your estimator or call our office to let us know that you have accepted our proposal. They will schedule your project, get a list of your color choices, and set an appointment for you to sign the job contract. We’ll handle all of the details and stay in constant contact with you throughout the job to keep you updated on the progress.

What if I need help in selecting colors?

We have provided an extensive selection of resources for you to access on our Color Help page to assist you in selecting your colors. From apps for your smart phone to free virtual painting software that allows you to paint digital photos of your home to discounted professional design services through our partnership program; we have all the solutions to your color dilemmas.

Who will be there to answer my questions and address my concerns throughout the project?

It is of utmost importance to us that we keep an open line of communication with you before, during, and after your project. As such, you will have more than one point of contact during your painting project. You can feel free to contact your estimator, or talk to your crew leader or production manager, or contact our office staff at any time to address concerns or answer any questions you may have whatsoever.

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